B-Item

B-Item
Shelf Tag

B-Item

n. An ITEM that's slated to soon be DISCONTINUED. You can easily recognize them because PRICE CONTROL overwrites their SHELF TAGS with a bold letter “B”. See also SHELF TAG NOTATIONS.

NOTE: Notice the “B” gets written over the SHELF TAG'S BAR CODE. That reminds the person holding the GUN, “Don't re-order any B-Items!” After all, it wouldn't make sense to ORDER more of something you're about to get rid of.

HOW TO: Handle B-ITEMS

1. Fill the SHELF, same as always, anytime you encounter a B-ITEM. The only difference is what you do with the leftovers...
2. Any left?
   1. Put a large “B” on the CASE with your MARKER, and circle it to draw attention to the CASE NOTATION.
   2. Drop it off in RECEIVING on the designated SHELF in the RACK back by the GATE. If there's not enough space, leave it on the floor nearby.
   
   

The ultimate fate of a B-Item is typically either the DISCONTINUED ITEMS RACK, where CUSTOMERS may pick up a bargain, or the RECOVERY PALLET.

B1G1

B1G1

adj. See BOGO.

Back

Back

adj. See BE, BOTTOM.

Backdrop

Backdrop,
on Aisle End-Cap …

Backdrop

n. A raised, shallow, and slightly tilted shelving area behind and above a FAST-WALL, EVZ or END-CAP DISPLAY were additional amounts of the ON-SALE PRODUCT are STACKED as a curtain to create an eye-catching background for a SIGN. Also, SHADOW BOX.

NOTE: Lightweight ITEMS, like cereal BOXES may be STACKED for the full height of the Backdrop. Heavy ITEMS like the cans in the photo at right, are often STACKED on a series of special, narrow metal SHELVES that may be inserted into the slots between the slats of the Backdrop surface.

Back Room

Back Room,
Under the Mezz

Back Room

n. A DEPARTMENT'S storage, preparation and staging area that is off-limits to the public. However, by agreement with the RECEIVER or DEPARTMENT MANAGER certain VENDORS may also be granted relatively free access.

Back-Stock

Back-Stock

n., v. See OVERSTOCK.

Bale

Bale …

Bale

n. A great quantity of CARDBOARD that has been compressed into a large and heavy brick about the size of a side-by-side washer dryer set, and which is held together by multiple stands of iron BALE WIRE: “It's time to tie a bale.” See also, MAKE A BALE.

NOTE: When the GATE is open, BALES go onto the TRUCK. Otherwise, they're “parked” short-end forward in front of the GATE, to await arrival of the KEY.

Remember: successive BALES should always go onto the TRUCK on alternate sides, to help balance the trailer. And likewise don't forget: along with their supporting PALLETS, Bales should always be recorded on the SHEET kept at the RECEIVER'S desk.

Baler

Baler

Baler

n. A large power-driven compactor into which waste CARDBOARD is put and periodically compressed to MAKE A BALE.

Bale Wire

Bale Wire
in Tray …

Bale Wire

n. Long, thin, yet strong iron wire strands with a loop on one end, used to help MAKE A BALE.

Banana Box

Banana Box

Banana Box

n. A heavy-duty, standard-sized BOX or carton with air holes and a tight-fitting lid that's used for shipping bananas.

NOTE: And once empty of bananas, also used for many other purposes, such as BOXING UP ITEMS too large for MILK CRATES, or by the RECEIVER during RECOVERY.

Bar Code

Bar Code, Product Label

Bar Code, Shelf Tag, same Item

Bar Code

n. A SCANNER-readable numeric code composed of closely-spaced thick and thin vertical bars, as on a PRODUCT LABEL or SHELF TAG.

NOTE: PRODUCT LABEL and SHELF TAG Bar Codes are not the same! Compare the two photos at right, which show PRODUCT LABEL and SHELF TAG Bar Codes for the same ITEM—in this case, a 15.5‑ounce can of garbanzo beans.

The Bar Code on the PRODUCT LABEL (upper photo) is the UPC, or Universal Product Code. Its human-legible value of 6‑88267‑02799‑4 is the same in both photos. However, on the SHELF TAG (lower photo) the Bar Code is different. That's because it's a STORE CODE that includes a STOCK NUMBER for that particular ITEM—here, 023037—that the GROCERY MANAGER or NIGHT CREW CHIEF may SCAN with the GUN when ORDERING.

Basket

Baskets 1

Basket

n. 1. A small, hand-held SHOPPING BASKET. 2. Occasionally, may also mean a regular, full-sized SHOPPING CART, with wheels, and/or the cargo space it contains.

Black RACK

Black Rack

Black RACK

n. Low, wide wire racks with two back-tilted shelves that are typically used to DISPLAY modest quantities of PRODUCT in front of FAST-WALL or EVZ DISPLAYS. See also TIE-IN SHELF.

NOTE: The best way to move a Black Rack is to JACK it up on a PALLET. Second choice is to hoist it—empty, of course—cross-wise onto the front of a SHOPPING CART.

Block

Block

v. 1. To make PRODUCT on DISPLAY or on the SHELF more visually appealing by pulling several ranks forward to the front edge. 2. To do so for whole AISLES, or the entire STORE. Typically done by NIGHT CREW after they've finished THROWING LOAD. “OK—It's time to start blocking.” Contrast WALL‑BLOCK.

NOTE: There's one good reason to enjoy Blocking: you don't have to HUNT for the PRODUCT or it's HOLE! Thus, with a little practice, you can do it fairly quickly. Everything you need is right there in front of you!

When Blocking the top levels of DISPLAYS on END-CAPS, the FAST-WALL or the EVZ, you may choose to either bring a full rank forward by reaching to its back and pulling everything towards you, or, to lift an ITEM or two from the back rows and place them into the gaps at the front. The determining factor is which way is both faster and neater.

TIP: Block Into Your Hand. Ideally you want Block using both hands at once. However, sometimes it's best to put up one hand as a backstop on the front edge of the SHELF or DISPLAY, and bring PRODUCT forward with the other until you feel it touch. Candidates? Glass jars, or things that are prone to topple forward, like tall, top-heavy or skinny boxes.

BOGO

BOGO Shelf Tag Flag

BOGO Item Sticker …

BOGO

adj. “Buy One, Get One (Free),” meaning a sale where you get two of the same ITEM for the REGULAR PRICE of one. Also B1G1.

NOTE: BOGO items are not half price. If you only buy one, you still pay full price.

BOGO ITEM SHELF TAGS are flagged with the distinctive “FREE” decorator you see in the photo, upper right. Individual ITEMS themselves may or may not have small BOGO stickers, as in the photo, lower right. Note the PERFORATIONS. Only the top part of the sticker has adhesive, allowing the bottom, printed portion of the sticker to be torn off once the SALE is over if the ITEM goes unsold.

TRUE STORY: It's embarrassing, but I've done it. I once picked up only one unit of a BOGO item that was on sale two-for-one. At first I didn't think I needed that much, so why take two? Checkout proceeded normally. After all, it's not against the rules to bypass an opportunity. Halfway home a little light in my head sputtered back on. “D'oh!” I said, as I smacked my forehead and drove back. I took my receipt to the CUSTOMER SERVICE DESK where the nice lady behind the counter smiled and then gave me permission to go and pick up the second unit that I'd actually already paid for.

Bottom

Bottom

adj. The end of an AISLE farthest from the checkout registers: “It's at the bottom of aisle 13.” Also, BACK or BE; versus FE, FRONT. or TOP.

Box Cutter

Box Cutter2

Left- (top) and Right-Handed Box Cutters1

Box Cutter1

Box Cutter

n. 1. A special utility knife for STOCK CLERKS that's a required and indispensable tool for opening BOXES or other packaging. The standard-issue version comes in both right-handed models, and has a preset stop at the appropriate depth for opening many CARDBOARD CASES without (usually—be careful!) damaging the contents. A compartment in the handle can hold extra BLADES, which are sharp, double-ended trapezoids. 2. A non-standard, all-metal “push-up” style device that uses regular, rectangular single-edge razor blades. These are against STORE policy, as they are less safe and by improper use are also far more likely to create accidental STORE DAMAGE. See also BASE-CUT, H-CUT, LIFT-CUT, PEEK-CUT, SHARK-CUT, STACK-CUT, TAPE-CUT, TOP-CUT, TRAY-CUT, WINDOW-CUT, X-CUT.

Break Down

Break Down2

Break Down

v. 1. To flatten, as CARDBOARD BOXES: “Break it down so more fits in your (shopping cart) basket.” 2. To take the nightly LOAD as off-loaded from the TRUCK on PALLETS and redistribute it by CASES onto appropriate RUNNERS for the NIGHT CREW to THROW onto SHELVES by AISLE. Usually performed by NIGHT CREW FOREMAN or CREW CHIEF before NIGHT CREW arrives. —n. The task of Breaking Down LOAD: “Who's doing break-down?”

NOTE: To break your BOXES down or not, that is the question. It takes time to do, but gives you more working space on your RUNNER and may save time because you can stuff flattened BOARD vertically between the high handle on one end of your RUNNER and some as yet un-WORKED CASES or CASES of MARKED OVERSTOCK and thus make fewer trips to the BALER.

However, if you have a RUNNER with a lot of LOAD to THROW, take along a SHOPPING CART, break down your BOARD, and toss it into the CART. It'll help keep you from going crazy. Same plan generally goes for Dairy/Frozen work, which is farther from the CRUSHER, has small CASES, and high TURNOVER.

If your WORKING SPECIALS RUNNERS, it's a judgment call. You'll seldom need a SHOPPING CART. If you do need room, you can usually just break down the BOARD and stuff it filing cabinet-wise between a heavy BOX and the handle on the end of your RUNNER.

However, if space is not an issue, you often won't need to. Just set the whole BOX aside and later toss it in whole, open-side-down, and let the CRUSHER do it's thing.

Break Room

Break Room

Break Room

n. Where the TIME CLOCK is, and where EMPLOYEE LOCKERS and coat racks are located, along with tables, vending machines and entrances to the EMPLOYEE rest rooms.

Bucket

Bucket
with string Mop

Bucket

n. A janitorial set comprised of a MOP and wheeled Bucket with a compression wringer insert: “Get a bucket and clean up that spill in aisle 6.” See CLEAN-UP.

NOTE: Whenever the FLOOR is wet or damp, always warn CUSTOMERS verbally, e.g., “Watch out—the floor may be slippery,” and set a caution CONE in place before proceeding with CLEAN-UP.